Airbnb limits checkout chores under new global rules
Airbnb will restrict hosts from requiring guests to complete time-consuming checkout chores under a new global policy applying to reservations booked on or after November 20.
Hosts generally may no longer ask guests to perform work that would typically be handled by a cleaner, including stripping beds, starting laundry, washing and putting away dishes, or taking rubbish to an off-site facility. Airbnb said such requests can negatively affect stays and reviews, particularly when guests also face cleaning costs.
The platform will still permit limited requests it considers reasonable. Hosts may ask guests to place used dishes in the sink, gather towels, separate rubbish from recycling or use animal-proof waste containers where necessary. Requests tied to local conditions, such as limiting shower times during water restrictions, may also be allowed. …